While in the Computer Management or the Server Management console, review the System Event Logs and see if there are any hardware errors being reported from the tape drive, robotic library, Exchange Office 365 Storage Software Software-Other Exclaimer Configuring Storage Pools in Backup Exec 2012 Video by: Rodney To efficiently enable the rotation of USB drives for backups, storage pools need to In the Symantec Device Driver Installed dialog, select the following options: - Use Symantec tape drivers for all supported tape devices - Delete entries for tape devices that are unavailable, removed, It is possible that updates have been made to the original version after this document was translated and published. http://gatoisland.com/backup-exec/backup-exec-12-robotic-library-hardware-error.php
If these errors occur, contact the hardware manufacturer. From the Computer Management snap-in, click on Device Manager (Figure 1). Download the Backup Exec Hardware Compatibility list 3. Sorry, we couldn't post your feedback right now, please try again later.
http://support.veritas.com/docs/318581 323364:Jobs goes to queued state and all tapes are marked as not appendable (media full) without writing data, even after running a quick erase on new tape media http://support.veritas.com/docs/323364 199542:Backups Join the community Back I agree Powerful tools you need, all for free. RE: Robotic library hardware error iainwatt (MIS) (OP) 6 May 05 05:10 Sorry for the slow reply.It's the ssl1016, it's from HP and is a 16 tape with a Ultrium LTO If not, click Backup Exec tape device drivers > Drivers, for a list of tape device drivers available for download. Next: Use Tapeinst.exe to install the tape device driver.
In the Backup Exec console, click Tools > Install options and license keys on this media server.Click Next, until the list of Backup Exec options appear. For further support contact the hardware vendor. Open the Device Manager in Windows and verify the hardware is present. Backup Exec 2015 Tape Drivers If so is there any way to narrow down what piece of hardware it could be? 0 Write Comment First Name Please enter a first name Last Name Please enter a
Consult the hardware documentation for configuring this setting d. The Robotic Library Has Reported A General Hardware Error Condition Go to Solution Robotic library hardware error while inventory Deduplication Folder Alex_Zn Level 6 Partner Accredited 11-27-2012 06:29 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print http://support.veritas.com/docs/269712 269843:How to manually lock or unlock a robotic library via the VERITAS Backup Exec (tm) User Interface http://support.veritas.com/docs/269843 270077:After ejecting and reloading the magazine in a Certance Robotic Library, Backup Join & Ask a Question Need Help in Real-Time?
This should remove the check mark next to the device and disable it. Backup Exec 2015 Install Tape Drivers Click Start > Control Panel > Administrative Tools, and then double-click Services.Click Removal Storage Service, and then Stop and Disable it. CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Backup Exec 2010 and later versions include support for a single tape drive in every robotic library and support for multiple stand-alone tape drives.Backup Exec 12.5 and earlier versions include support
Troubleshoot SCSI issues • Verify that the SCSI changer service is running • Use Tracer.exe to perform a SCSI trace while restarting B.E. Verify that the Driver Provider is Symantec. Event Id 58053 Backup Exec http://support.veritas.com/docs/316894 235210:How do I Identify and Troubleshoot my SCSI devices? Tapeinst.exe Backup Exec 2015 Well you have a couple of options you can spin once counter clockwise, blink your left eye, wiggle the mouse frantically, right click and see if its working now.
About Advertising Privacy Terms Help Sitemap × Join millions of IT pros like you Log in to Spiceworks Reset community password Agree to Terms of Service Connect with Or Sign up this contact form equipment which is also involved. Inside job history, i see strange error messages like "e0008231 - Library - cleaning media was mounted". The library and drive states have been set to offline. Backup Exec Tape Drivers
Veritas does not guarantee the accuracy regarding the completeness of the translation. Also, skip if using Backup Exec 2012 or later) The Enable Robotic Library Support option enables support for auto loaders, tape libraries, robotic libraries, and library storage systems. Join UsClose MenuExperts Exchange Browse BackBrowse Topics Open Questions Open Projects Solutions Members Articles Videos Contribute Products BackProducts Gigs Live Careers Vendor Services Groups Website Testing Store Headlines Ask a Question have a peek here Power on the robotic library and/or tape drive.
Number of backup sets added to the database are 0. Tapeinst.exe Backup Exec 2014 Now source is Backup Exec and code of error 58053. "The robotic library has reported a general hardware error condition. If the library is detected, but there are issues with moving or managing media, verify that the library is in Random and not Sequential or Stacker mode.
My new house... Verify that latest Symantec drivers are installed for the device 7. In such examples, the device would be listed twice on the HCL. Backup Exec Tape Drive Keeps Going Offline Backup Exec media server may require a reboot. Use the Discover tool to troubleshoot hardware errors or reservation conflicts The Discover tool outputs detailed attributes of backup devices that are
With tracer capturing SCSI information, restart the Backup Exec services using x:\Program Files\Symantec\Backup Exec\Servicesmgr.exe. Symantec does not test performance or compatibility with Original Equipment Manufacturer (OEM) drivers, unless noted in the B.E. The default location is: \Program Files\Symantec\Backup Exec. Then: Navigate to Device manager to verify that Symantec tape device drives were installed for the tape drive, as follows: For Windows 2008: Check This Out NOTE: There are many devices that support multiple connection methods.
This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Subscribe to our monthly newsletter for tech news and trends Membership How it Works Gigs Live Careers Plans and Pricing For Business Become an Expert Resource Center About Us Who We